Sutherland
JOB HIRING PHILIPPINES CAREERS – APPLY NOW!
Job Description:
As a Customer Service Specialist, you will be providing inbound customer care, primarily over the phone and email. You’ll bring your expertise to deliver exceptional customer service and solutions to resolve billing issues, troubleshoot errors and concerns, and guide customers to the products and services that will best meet their entertainment needs.
This job is for you if:
• You are the go-to person to help troubleshoot tech problems.
• You excel at handling customer inquiries of varying types.
• You are an active listener and can enjoy building rapport with customers.
• You are energized by the opportunity to learn new things, perform at a high level in a team environment, and creatively solve problems
• You leverage two-way feedback to enhance your performance.
What we offer:
• Competitive hourly rate with monthly performance incentives
• Medical, dental, and vision benefits
• Paid training
• Advancement opportunities
Qualifications:
• An understanding of basic computer and home networking terminology (i.e., operating systems, routers, etc.)
• Efficient and accurate typing skills (at least 30 words per minute)
• Excellent verbal and written communication skills and a strong multitasker.
• Driven by solving problems and meeting goals
• Familiar with Microsoft Office tools
• Experience in customer service and sales
• High school diploma or equivalent
HOW TO APPLY:
- Explore Job Listings: Browse through our platform’s comprehensive job listings using advanced search options to find relevant opportunities in the Philippines.
- Tailor Your Application: Craft a compelling resume and cover letter, incorporating relevant keywords for better visibility. Customize your application for each job to showcase your qualifications and interest.
- Submit with Precision: Follow employer instructions, whether uploading documents or completing online forms. Pay attention to deadlines and ensure all required materials are included.
Start your job application process today and increase your chances of securing your dream job in the Philippines. Good luck!
Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.